Open Heart

Customer Reviews

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April 27, 2026
My brother and I are completely satisfied with the funeral arrangements and details pertaining to our mother's service. Would highly recommend Johnson Funeral Home.

Ernest Vick
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April 2, 2026
Thank You, Thank You so very much for your respect and care with my Mom and my family as well.

Maureen S
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February 3, 2026
Chad was a blessing to us! Everyone was amazing to work with and made us feel comfortable and supported during our difficult time. Thank you to all of you!

Paige Green
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February 18, 2026
My mother passed unexpectedly at home in January 2026. After the formality of first responders arriving and assessing the situation, a funeral home had to be called.
Both sides of my family have used Johnson Funeral Home for over 65 years with each generational passing. So, who was I going to utilize? Johnson Funeral Home, of course.
They were contacted late that Wednesday night around 11:00 pm or maybe later. Chad Thomas, the funeral director, and an assistant were there at the house promptly. They were courteous and patient with me as I was unprepared for the people and event that was happening before me.
After Momma was declared expired and responders were packing their gear, offering their condolences and leaving, Chad and his assistant began to prepare Momma for the trip to the funeral home. They were careful and respectful with handling her. Chad and I talked about a time to meet for funeral preps. We set 2:00pm as it was already Thursday.
Upon arrival at the funeral home, I was greeted by staff members and ushered to a meeting room. Chad was courteous, patient and professional with the offerings that Johnson Funeral Home had for funerals, explaining the procedures and costs. He is truly an asset to Johnson as well as the others.
We had Momma's graveside service on Friday afternoon as planned. The staff did a marvelous job setting the grave site up for service. Everyone complimented how nice the service was and how accommodating the funeral home staff is.
This is why I kept the tradition of utilizing Johnson Funeral Home for Momma's funeral service. They were utilized before I was born and during my lifetime, and they will be utilized after I'm gone.
Thank you, Chad, Jennifer, and all of the staff that was a part of my mother's body prep, funeral and burial. I know Carolyn B. Vick was in the best of care.

Ernest Vick
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February 18, 2026

Absolutely amazing!! I couldn’t have asked for a better team to help prepare us and walk us through this difficult journey!

Kayla Walters
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October 30, 2025
Chad Thomas was awesome and met my every need.

Pam Whitley
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July 10, 2025
I used Johnson Funeral Home for my parents and was totally satisfied. Arrangements were made to transport to Maryland was done with no problem.

Beverly Kappel
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June 11, 2025
Wonderful service - very kind and patient staff. Would highly recommend.

Herbert Schoenberg, III
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June 11, 2025
Chad and group were great!

Darla McClaren
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Johnson Funeral Home cremated my husband. Chad was very kind and knowledgeable.

Janette Smith
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Everyone went above and beyond to make such a difficult time more comfortable. Genuine care and respect. I would highly recommend Chad and Johnson Funeral Home. Thank you again for everything.

Teresa Davis
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Chad and Jennifer is amazing. I can't thank you enough for all you did for my sister, Dawn, and myself. I will only trust you with my loved ones.

Marjorie Curtis
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The staff was caring and kind, courteous and professional. The service was lovely. I wouldn't consider going anywhere else.

Kristi Peele
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Chad was the director who helped me. He was so kind and sincere. His appearance was excellent. Even the hospice nurse commented on this. It was midnight when the came to take my husband and they looked great. I will always remember his kindness.

Dale Ellis
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Chad Thomas was extremely helpful in both my Mom's arrangements and my own preneed. Always adapted to our needs and kept us informed. I can't thank Chad and his team enough!

Danny Frazier
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I would have liked to have everything done pre-need. Chad was great, very patient and kind.

Deborah Larue
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April 15, 2025
All the people that took care of Ronnie, I know he would have been very pleased. Chad you were so helpful with the casket, and knew it would be beautiful for Ronnie. Thank you again for all your help and patience.

Love and Thankfulness,

Carol Medlin

Carol Medlin
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March 3, 2025
Chad and staff were excellent help.
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March 3, 2025
All staff were very helpful and friendly. I like the help that was offered for what to do once someone dies. (Example: Social Security, Banking, etc.)

Aimee Scheuer
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Thank you Chad. From my first conversation with Chad, before I met him, he is still helping me in this process.

Marla Jackson
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Chad was so nice and kind to me. He is the right one for this job. Jennifer was so nice and kind also. Couldn't have better people working there.

Toni D
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September 26, 2024
Outstanding services during our time of grief.

Staff goes above and beyond during the grieving process.

I appreciate your staff for all the check ins and just having us in your thoughts and prayers.

Orlando Bulluck
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August 29, 2024
The funeral director is always the most important person since you count on him for everything, and Chad was very kind and professional.

Margie Tirello
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Chad, Thank you for being a great friend during a tough time. It means a lot that you took care of my father and I so well. Friends like you are hard to come by and more valuable than gold.

Christian Grant
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January 30, 2024

The staff at Johnson's were very compassionate and knowledgeable. Our situation was not typical but they did everything possible to help us and succeeded. They certainly made the whole process more bearable. I highly recommend this business!

Anna Bunting
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February 20, 2024
Chad and Jennifer were amazing for my family final planning for my loved one. They were very understanding and answered all our questions for the planning of my sister final wishes. Chad was always there for me for every thing I needed and provided me with all my answers. During this difficult time of grief knowing the unknown of cremation.made this time very comfortable for me and my family. From the beginning he was very patient and understanding in the whole process to the last day of receiving my loved one. I asked Chad to help me with the sentimental necklaces of their mother and he never once hesitated to help me. Chad was right by our side the whole step of the way to the last day of the setting of comfort and peace. My family would recommend Johnson furneal home for all your loved ones final planning.

Angela Wachowitz
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February 13, 2024

Great to work with during a very trying time. I think they did a great job of explaining all details. They all showed compassion while also being professional. Great on following up on any questions. I would recommend this facility and it employees to everyone.

Lonnie Broyles
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April 14, 2024

I want to commend Chad. He was amazing, respectful, and very professional. He went above and beyond for our very large family and made sure our questions were answered and requests were met every step of the way. He put our family at ease throughout the whole process. We never had any doubt that our Daddy was well taken care of. Thank you Chad and staff.

Susan Wilder
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March 24, 2024
Johnson Funeral Home was very good to our family. Chad was very patient,helpful and courteous to us all.

Karen Ashlaw
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March 18, 2024
Very pleased with the services we received for my Dad from Johnson Funeral Home. Staff went above and beyond in caring for our family. Staff was very professional, caring, and compassionate. Highly recommend!

Jennifer Joyner
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May 18, 2024
Reviewing a funeral home seems a little strange, but when I needed to choose one, reviews were really helpful and led me to select Johnson Funeral Home. Everything I read about Chad is true. He is professional, compassionate, and always available. He listened to final wishes and let me know of additional options that may not have been considered. He did anything he could to make the process go smoothly from beginning to end.

Shannon Brown
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May 21, 2024
Chad and the staff were very comforting during our difficult time. Explained everything to us and didn't rush us into anything. Very friendly and helpful.

Greg Schultz
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April 13, 2020
A few years ago, Johnson Funeral Home took care of my husband's service. They showed concern and compassion for the family. So glad to have had them.

Margie Mumford
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December 16, 2019
Johnson Funeral Home served my husband’s family after the untimely death of his father over 20 years ago. Last month, we returned to NC to bury his mother. Johnson Funeral Home was absolutely wonderful in every way during a very difficult time. Joseph Coleman was kind and gracious. Rocky Mount is lucky to have such a wonderful place available to them during their most challenging moments. We felt like family to them and will always be grateful for that.

Mariane Mears

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